"Photocopies of the Aadhaar letter are being submitted by the general public to banks. We urge them to clearly indicate the purpose for which they are submitting the same along with the date and time. This actually is a good practice whenever they submit photocopies of documents," UIDAI Chief Executive Officer Ajay Bhushan Pandey said in a statement.
Following the decision to make old Rs 1,000 and Rs 500 bank notes invalid, the government has allowed citizens to get currency of up to Rs 4,500 per person changed in cash from bank branches and post offices.
Along with the specified performa, citizens are also required to provide a proof of identity that includes Aadhaar, PAN card or voter ID card.
UIDAI has also launched a revamped version of its toll- free helpline number -- 1947 -- to help residents get quick access to information about Aadhaar.
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On Sundays, agents will answer calls from 0800 HRS to 1700 HRS, it added.
On an average, the helpline number handles about 1.5 lakh calls per day.
"Our toll-free helpline 1947, which has been revamped to handle more incoming calls, brings Aadhaar closer to everyone. It can be accessed through mobile or landline and will be especially beneficial in these times when the Aadhaar number is being increasingly used in the banking sector to identify individuals," Pandey said.
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