The Uttar Pradesh Police's emergency management system 'UP-100' has succeeded in reducing its response time by around 10 minutes, state DGP O P Singh said Thursday.
He said the service has emerged as a true and timely help to citizens in distress.
"We have managed to bring down the response time of 'UP-100' vehicles from 24 minutes to 14 minutes 49 seconds," the DGP said while presenting the annual report (2018) of 'UP-100'.
He said that the next target is to "further reduce response time to 10 minutes" and ensure smooth conduct of general elections and Kumbh Mela, where a large gathering is expected.
"As per the desires of Chief Minister Yogi Adityanath, we focussed on increasing visibility in public places to instill a sense of security in the common man. In 2018, over 52 lakh events were handled by 'UP-100' which are 10 per cent more as compared to 2017, when over 47 lakh events were taken up," he said.
Stating that emphasis was given on training, the DGP said, "A first responder course was specifically designed after two months of analysis and it was the most detailed training given to the first responders anywhere in India.
"Due to this, there were fewer complaints against police, better action on the spot and improved morale of the force."