Glendale Unified School District hired Geo Listening last year to track posts by its 14,000 or so middle and high school students. The district approached the Hermosa Beach-based company in hopes of curtailing online bullying, drug use and other problems after two area teenagers committed suicide last year, the Los Angeles Times reported yesterday.
In Southern California, the district is paying USD 40,500 to Geo Listening, and in exchange, the company's computers scour public posts by students on Twitter, Instagram, Facebook, blogs and other sites. Analysts are alerted to terms that suggest suicidal thoughts, bullying, vandalism and even the use of obscenities, among other things.
When they find posts they think should spur an intervention or anything that violates schools' student codes of conduct, the company alerts the campus.
The Glendale district began a pilot program to monitor students online last year at its three high schools, Glendale, Hoover and Crescenta Valley.
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Some students say they are bothered by the monitoring, even if it's intended to help them.
"We all know social media is not a private place, not really a safe place," said Young Cho, 16, a junior at Hoover High. "But it's not the same as being in school. It's students' expression of their own thoughts and feelings to their friends. For the school to intrude in that area I understand they can do it, but I don't think it's right."
Brendan Hamme, an attorney with the Southern California branch of the American Civil Liberties Union, said the district is walking a fine line with its social media surveillance.
The program is "sweeping and far afield of what is necessary to ensure student safety," he said.