The centre, located at Shivaji Stadium metro station, has 153 counters with capability to process over 12,000 applications per day, multiple bio-metric booths with plug-and-play capability for faster turnaround times, the service provider, VFS Global, added.
"This is the first time we have created a waiting area. It is for the first time that we have come up with the concept of the waiting area. We will take efforts to provide hassle-free services," Vinay Malhotra, the company's chief operating officer (South Asia) region, said.
Besides Sharma, the event was attended by senior diplomats of various client governments.