"Any new player gives a chance to other industry players to re-examine themselves and get more innovative, which ultimately benefits the customers.
"Any new player will shake up Indian telecom industry," Sood told PTI here on the sidelines of the launch of Vodafone's 4G service in the city.
Sood was responding to a query on what kind of impact the entry of Reliance Jio will have on the telecom sector.
Industry watchers are speculating thatJio's entry will usher in intense competition and lower rates.
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Asked whether Vodafone expects Reliance to go for a tariff war, Sood said, "I don't want to make any comment on this...But my company has kept in placeits defence plans to protect itself. We have given a fabulous package of the right price with great content."
When Reliance had made its foray into the telecom sector in 2002, it provided incentives like cheap handsets, free incoming calls and lower call rates.
The situation today is different as there are well entrenched incumbents and deep mobile penetration, Sood said.
"We have launched 4G with no increase in price. If the customer is happy why should he opt other mobile operators?" he asked.
The 4G service will benefit consumers the most as the coming hyper-competition will expand range of services and improve quality, Soodsaid.