Panicked Yes Bank customers were seen queuing up at the bank's ATMs at various locations, but to no avail as most cash-dispensing machines ran dry, after the Reserve Bank placed the crisis-hit lender under a moratorium.
However, many a customers said they were able to withdraw the stipulated amount of Rs 50,000 through cheques at Yes Bank branches.
Customers are also facing trouble because net banking services are not working and some even complained that their credit cards are also not working.
As the Reserve Bank has superseded the board of the private sector lender on a precarious financial condition and has appointed a former SBI executive as its administrator, customers cannot withdraw more than Rs 50,000 under the moratorium period till April 3, 2020.
Several customers at a bank branch in central Delhi said they faced no problem while withdrawing the sum of Rs 50,000 through cheques.
"Internet banking is not working, even the credit card has stopped working; however, I withdrew my amount through cheque," said Lalit Kumar, a Yes Bank customer of its Gole Market branch here.
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At an ATM in Ghaziabad, Yes Bank customers queued up to withdraw money, but to no avail as there was no cash.
Most of the Automated Teller Machines (ATMs) wore a deserted look due to non-availability of cash.
A Delhi-based customer said he was able to withdraw limited cash of about Rs 3,000-4000 only from an ATM, adding the cheque withdrawal helped him take out the remaining amount under the moratorium restriction.
However, a display at the Post Office situated at Parliament Street read: "No Yes Bank cheques will be cleared until further orders from the RBI."
Fintech start-up in payment and transaction technology space PayNearby said: "At PayNearby, its business as usual. Our systems are up and running without any disruption. We are a strong technology backed fintech company and have multiple banking partners."
He also said many potential investors have approached SBI after seeing the draft scheme