Ronaldo was likely Juventus' last penalty taker but after Paulo Dybala had his shot saved and Danilo blasted high over the goal, the five-time Ballon d'Or winner could only stand at midfield and watch as Napoli won the shootout 4-2.
Afterward, Ronaldo appeared on the verge of tears.
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Ronaldo had a good look at the goal five minutes in but his effort was pushed away by Napoli's second-choice goalkeeper Alex Meret. As the match wore on, he made less of an impact.
Juventus coach Maurizio Sarri said Ronaldo is struggling to regain his famous acceleration speed after the shutdown forced by the coronavirus pandemic.
"Unfortunately, that's normal when you're not playing games," Sarri said.
The game went straight to penalties without extra time being played -- a precautionary measure for players still getting back into shape in only their second match of the restart.
In the first half, Napoli captain Lorenzo Insigne hit the post with a free kick. Juventus controlled most of the possession but Napoli had the better chances as Juve's 42-year-old goalkeeper Gianlugi Buffon made a series of difficult saves -- until the shootout.
Napoli manager after winning the titleThis was the 12th time the two sides met in a Coppa Italia final. The last time was in May 2012, when Napoli won the trophy with a 2-0 win. The previous 11 matches ended in five Juventus victories, four Napoli wins, and two draws.
Napoli coach Gennaro Gattuso, still mourning the recent death of his younger sister, was visibly emotional afterward.
Napoli was in complete disarray when Gattuso was hired in December amid a player mutiny over a forced training camp ordered by club president Aurelio De Laurentiis.
"Life and especially football has given me so much more than I gave to it," said Gattuso, who besides a trophy-laden career with AC Milan also played on the Italy team that won the 2006 World Cup.
"In life, you always think of your parents and family first, so naturally what happened is hard to accept.
"I have such passion for football, I know that I can't let go even for a second."
Juventus lacked brilliance: Sarri after team's Coppa Italia defeat to Napoli
Juventus manager Maurizio Sarri expressed disappointment while admitting that his club lacked "brilliance" after his side suffered a defeat against Napoli during Coppa Italia final.
"There is disappointment for the boys, for the club, for the fans, but this is a particular moment, both for the physical condition and for some important absences," the club's official website quoted Sarri as saying.
"Today we made different choices than usual, pressing less high to have a better grip at a distance and we played the game with good levels of application. At this moment, however, we lack brilliance to make the game dangerous, and without that brilliance, it becomes more difficult to jump the man, which our players are normally used to doing easily, and finding other solutions," he added.
Football marks return of normalcy in ItalyJuventus will return to Serie A action on June 23 when they face Bologna.
The nearly 35,000 who died from Covid-19 in Italy could have filled half of the 70,000-seat Stadio Olimpico.
Award ceremony
In an impromptu awards ceremony, Napoli president Aurelio Del Laurentiis and Juventus counterpart Andrea Agnelli placed the medals around players' necks. Italy's president usually does the honors.
The game was broadcast nationally on free-to-air RAI state TV and was expected to draw a large audience.
"I strongly wanted soccer to restart with the Italian Cup," said sports minister Vincenzo Spadafora.
"Tonight isn't merely a final. It's a message of renewal for the entire country." The arena grew even quieter when the teams stood at the center circle for a minute of silence before kickoff to honor the virus victims.
"The country needs to bounce back and sports will be a motor for economic and social renewal," Spadafora added.
After a break of more than three months, soccer restarted in Italy last week with the second legs of the semifinals.
The final was originally scheduled for May 13.
Serie A resumes Saturday.
The title provides Napoli with direct entry into next season's Europa League group phase. The Partenopei, though, still have to play the second leg of this season's Champions League round of 16 against Barcelona.
Meret, playing for the suspended David Ospina, set the tone for the shootout by blocking Dybala's effort on the first spot kick.
"Gigi (Buffon) is still the No. 1. He proved that tonight with three or four huge saves," Meret said.
"It's an honor for me to play against someone who was and is still my idol, so that makes it all the more special."
It's the second trophy that Juventus has missed out on this season after losing to Lazio in the Italian Super Cup in December.
But Juventus remains the favorite for a record-extending ninth straight Serie A title with a one-point lead over Lazio, and is also still in the Champions League.
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