BSNL has invited bids from companies to set up call centres at four locations across the country for its broadband and cellular services with seat capacity up to 400 at each centre.The telecom PSU has invited proposals from companies for setting up professionally-managed call centres on a zonal basis at Gurgaon, Pune, Bangalore and Kolkata for providing information and handling complaints relating to mobile and broadband (Dataone) services, officials said.The initial contract will be three years, which is extendable for the next two years. The number of agents per zonal call centre can go up to 400 by the end of the third year.
