Cendura, a leader in application configuration management solutions for enterprises, has announced the launch of its integrated software vendor (ISV) programme.
| The company has also named Five Nine Technologies, a leading IT infrastructure library (ITIL) consulting company, as its first partner. |
| A release from Cendura said that the company's Cohesion Suite complements the ITIL framework by offering an advanced configuration management database (CMDB), and support for IT service delivery by helping organisations to improve release management, incident and problem resolution, availability and continuity management, and financial management. |
| "We are very excited that Five Nine Technologies is a partner, and the timing is ideal given that analysts have talked about 2005 as 'the year of ITIL,'" Rick McEachern, chief marketing officer, Cendura said. |
| "With Five Nine's best practices and process expertise, and Cendura's application discovery, auto-CMDB creation, and powerful configuration management capabilities, customers can implement ITIL and see great results faster than ever," he added. |
| ITIL provides a comprehensive and consistent set of practices for IT service management, promoting a quality approach to achieving business effectiveness and efficiency in the use of information systems. |
| Focused on managing the business of IT, Five Nine Technologies applies IT service management expertise to enhance the maturity of service delivery, prioritise and justify future investments, and further align with overall corporate goals for its customers. |
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