Cognizant Technology Solutions has inked a multi-year relationship agreement with California State Automobile Association (CSAA) to provide a full suite of IT services, including business consulting, specialised software and service implementation, besides support services. |
The Chennai-based IT vendor will service the contract from multiple locations, including San Francisco, Glendale and Arizona. Cognizant executives declined to divulge the duration or financial scope of the CSAA contract. |
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CSAA offers a wide array of automotive, travel, insurance, financial services and consumer discounts to more than four million members in Northern California, Nevada and Utah. |
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Cognizant has played a key role in many of CSAA's technology transformation programmes, including membership, policy management, internet sales channels, payment and vacation systems. |
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It has also delivered consulting work in legacy application portfolio analysis, claims system review and recommendations, process improvement and change management for the software development life cycle. |
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Cognizant attracted repeat business in CY06 from 96 per cent of the customers, who have been with it for at least a year. The repeat business in the September quarter is estimated at over 90 per cent. |
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Cognizant reported revenues of $558.8 million in its third quarter ended September 30. The top-five customers in the third quarter represented 24 per cent of the total revenues ($134.1 million), while the top-ten customers accounted for 34 per cent ($190 million). |
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The revenues from the key BFSI vertical constituted 47 per cent of Cognizant's turnover, growing 43 per cent year-on-year. |
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