IBM opens global delivery centre

Global giant IBM on Wednesday announced the opening of a global service delivery centre (GSDC) in Bangalore, significantly expanding its existing operations to meet the growing market demand for it outsourcing and management services.

The centre will provide local and global clients with command centre services, including remote monitoring of servers, security operations and network operations, data centre services, including server hosting, server management and storage management and it help desk services, an IBM statement said.

The GSDC will utilise a centralised model of delivery, which offers clients a greater ability to move work quickly to other locations and reduced risk, thus ensuring very high-value, high-quality service that is delivered consistently across locations, it said.

Through the GSDC's modern infrastructure, clients will have their data housed in a secure environment and be able to tap into virtually limitless computing power on demand and pay for it on a per-usage basis, it said.

The new centre features a high-performance network infrastructure and leading-edge technology and telephony systems, the statement said.

Built with an investment of $10 million (about Rs 44 crore), the centre covers 31,000 square feet and has a 1,000-seat capacity with room to expand in line with client demand, the IBM statement said.