Wipro Infotech, the India and West Asian IT business division of Wipro, has opened a new application support centre in Hyderabad. The new centre, which currently has a 100-seat capacity, can be scalable up to 300.
Modelled on the lines of Wipro’s global service management centre (GSMC) in Mysore, the new centre at Hyderabad will offer a new service – FAST-R (Flexible Application SupporT-Remotely) – to the company's customers in India. FAST-R is an innovative application management services offered remotely by Wipro.
In today’s competitive market place, organisations are forced to minimise the IT spend and at the same time bring in business agility to support the need of the real-time or adaptive enterprise. Also, as the business need keeps changing with the market dynamics, customers are often faced with problems related to process adherence, bringing in productivity enhancements and ensuring high uptime across their application footprint.
Wipro’s FAST-R helps its customers to meet all these challenges and maximise returns on their investments, according to a press release.