NYSE listed WNS (Holdings), a leading global business process outsourcing (BPO) services firm, announced the launch of its delivery centre in Bucharest, Romania. The 150-seat facility in Bucharest will expand WNS' global delivery capability and serve as a near-shore delivery centre for its global clients with European operations. The centre is able to provide multi-lingual services in French, German, Italian and Spanish for clients across a range of industries. At the outset, the centre will deliver finance and accounting (F&A) and customer support services. With this launch in Romania, WNS has expanded its global delivery footprint to 14 delivery centres and is developing plans for additional centres in the region."Our expansion into Eastern Europe is a key step in enhancing our global footprint and providing comprehensive, integrated solutions to our clients," said Neeraj Bhargava, CEO of WNS Global Services.Eric Selvadurai, Managing Director, Europe, WNS said, "As a location, Bucharest provides a strong combination of language skills and talent, while still providing a competitive advantage for clients operating in the European Union. Language capability is a key delivery component for those who are increasingly looking to benefit from global delivery models."Akos Csernus, Director of Operations, Central and Eastern Europe, has been recruited to lead WNS' Eastern European operations. Csernus brings 13 years of global delivery and BPO experience. He previously headed operations in Romania for GE and helped establish the company's operation in Hungary, as well as having previously served as Regional Manager for the consulting business unit of PricewaterhouseCoopers in Hungary.
