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IndiGo on Wednesday said it has consistently scored high on punctuality, and refuted a survey that claimed the airline is among the worst on the basis of certain parameters, including punctuality. The survey was done by by AirHelp, an EU claim processing agency. It compared the world's biggest and most popular airlines and rated them according to their punctuality, quality of service, and how well they handle claims for compensation. In a statement, IndiGo said the data published in the survey does not report the sample size from India, and neither takes into account the methodology or compensation guidelines used by the global aviation industry "casting a doubt on its credibility". According to the statement, the airline has consistently scored high on punctuality and has the lowest customer complaint ratio for an airline of its size and scale of operations. "As India's most preferred airline, IndiGo refutes the findings of this survey and reiterates its promise of on-time, ...
India's largest airline, IndiGo, told the court that Mahindra had reached out to them on Monday evening to discuss the issue
IndiGo is working with the civil aviation ministry to explore the possibility of extending the wet lease of wide-body Boeing 777 planes from Turkish Airlines as the existing lease period is ending this week. Currently, IndiGo is operating two wet-leased Boeing 777 planes for flights from Delhi and Mumbai to Istanbul. These are also the only two wide-body aircraft that are in the fleet of the airline, which is India's largest carrier with a domestic market share of over 62 per cent. These aircraft were wet-leased to cater to the rising demand for international travel from India. IndiGo started operating its first wide-body Boeing 777 aircraft on the Delhi- Istanbul route from February 1, 2023, and began operating the Boeing 777 plane on the Mumbai-Istanbul route from May 17, 2023. Sources in the know said the airline has not received an extension for continuing with the wet lease of the aircraft. When contacted, an IndiGo spokesperson on Monday told PTI that the airline is "working
In just over a week, more than 140 domestic and international flights operated by Indian carriers have received bomb threats
Outgoing COO Prock-Schauer is retiring after leading the airline's operations for over seven years. He is one of the longest serving expats in Indian aviation who has previously led operations in now
The budget-carrier is planning to double the airline's international destinations to 40 by March 2025, with a focus on untapped markets for Indian travellers
India is a very underpenetrated aviation market, which means a strong growth outlook
A passenger travelling from Lucknow to Bengaluru has expressed his frustration over the numerous charges 'levied by IndiGo', asking if the CUTE fee is charged for being cute
The airline will launch its business class tickets on 12 routes, starting with Delhi-Mumbai. It will also serve the cities of Bengaluru, Chennai, Kolkata and Hyderabad within a year after the initial
IndiGo airlines currently operates more than 2,000 flights daily, connecting around 120 destinations, including 33 international cities
Minister of State for Civil Aviation Murlidhar Mohol on Saturday said the Navi Mumbai International Airport is slated to commence operations in March 2025. Union Civil Aviation Minister Kinjarapu Rammohan Naidu and Mohol visited the airport site and reviewed the progress of the ongoing work. "Going by the progress of the work, the airport will be operational in March next year. It will enhance connectivity with neighbouring Mumbai, Pune, Thane, Kalyan, and western Maharashtra," Mohol said, highlighting its international standards and anticipated annual footfall of nearly 20 million passengers. He expressed positivity towards naming the airport after late PWP leader DB Patil. He also assured that issues about compensation for project-affected persons (PAP) would be resolved through discussions with management. "We are committed to ensuring that people who have contributed land for the airport project are not displaced," the minister clarified, emphasising the government's awareness
UBS in a note on the company said that it expects Indigo's market share gains in international travel to continue, further aided by A321 XLRs and A350s in the medium to long term
An average Indian couple spends around 2x on weddings versus education (pre-primary to graduation), according to the Jefferies note, which is in sharp contrast to countries such as the United States
The global aviation industry has been transformed as the post-pandemic reopening unleashed a wave of pent-up travel demand that's sent ticket prices surging faster than inflation
IndiGo, in its statement, said that all the passengers were safely disembarked from the aeroplane
US lawmakers are expected to press Boeing's chief executive on Tuesday about the company's latest plan to fix its manufacturing problems, and relatives of people who died in two crashes of Boeing 737 Max jetliners plan to be in the room, watching him. CEO David Calhoun is scheduled to appear before the Senate investigations subcommittee, which is chaired by Sen. Richard Blumenthal, D-Conn., a Boeing critic. The hearing will mark the first appearance before Congress by Calhoun or any other high-ranking Boeing official since a panel blew out of a 737 Max during an Alaska Airlines flight in January. No one was seriously injured in the incident, but it raised fresh concerns about the company's best-selling commercial aircraft. The National Transportation Safety Board and the Federal Aviation Administration are conducting separate investigations. From the beginning, we took responsibility and cooperated transparently with the NTSB and the FAA, Calhoun said in remarks prepared for the
A passenger plane landed safely at a New Zealand airport on Monday after a fire shut down one of its engines, the nation's fire service said. The Virgin Australia Boeing 737-800 jet bound for Melbourne, Australia, landed in the New Zealand city of Invercargill after the fire forced a diversion. Fire trucks met the plane as it arrived in Invercargill about 50 minutes after takeoff from Queenstown, said Lynn Crosson, shift supervisor for Fire and Emergency New Zealand. The cause of the engine fire and the number of passengers on board the plane were not immediately known, Queenstown Airport spokesperson Catherine Nind said. Virgin Australia said in an emailed statement that the incident may have been caused by a possible bird strike. Queenstown, with a population of 53,000, is popular tourist destination on New Zealand's South Island, famous for skiing, adventure tourism and alpine vistas.
Despite infrastructure limitations, India is currently the world's fastest-growing aviation market with demand surpassing the supply of jets
IndiGo has derostered two pilots and four cabin crew members of the Delhi-Varanasi flight that saw 176 passengers being evacuated after a bomb threat earlier this week, according to sources. On May 28, following the bomb threat, which later turned out to be hoax, all the passengers were evacuated through emergency slides from the aircraft at the Delhi airport. In a video clip of the evacuation that went viral on social media, a pilot was seen coming out of the aircraft through the emergency slide with a baggage. Under international norms, passengers and crew are not permitted to take their baggage at the time of evacuation as that will increase the time for evacuation. The wet-leased aircraft was to operate the flight from the national capital to Varanasi on the morning of Tuesday (May 28). One of the sources said the two pilots, who were from the lessor company, four IndiGo cabin crew members have been derostered. Generally, under the wet lease arrangement, crew, insurance and ot
Last month, IndiGo placed an order with Airbus for 30 A350-900 widebody aircraft at a deal size estimated to be between $4-5 billion