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The Supreme Court on Tuesday held that advocates are not liable for deficiency of services under the Consumer Protection Act 1986 and cannot be sued for poor service before consumer courts. A bench of Justices Bela M Trivedi and Pankaj Mithal said the legal profession is sui generis (unique) and the nature of work is specialised and cannot be compared with other professions. "Advocates have to respect client's autonomy, not entitled to make concessions without express instructions from client and transgress authority. Considerable amount of direct control is with client of advocate. This strengthens our opinion that contract is of personal service and excluded from definition of service under Consumer Protection Act," the bench said. The judgement came on plea filed by bar bodies, such as Bar Council of India, Delhi High Court Bar Association and Bar of Indian Lawyers, and other individuals challenging a 2007 verdict of the National Consumer Disputes Redressal Commission (NCDRC), ..
The Central Consumer Protection Authority (CCPA) has issued 20 notices to IAS coaching institutes for misleading ads and imposed penalties on eight. In a written reply to the Lok Sabha, Minister of State for Consumer Affairs, Food & Public Distribution Ashwini Kumar Choubey said, "The CCPA has issued 20 notices to IAS coaching institutes for misleading advertisements and imposed penalties on 8 such IAS coaching institutes". The Department of Consumer Affairs is continuously working for consumer protection and empowerment of consumers by the enactment of progressive legislations, he added. With a view to modernising the framework governing consumer protection in the new era of globalisation, technologies, e-commerce markets etc, the Consumer Protection Act, 1986, was repealed, and the Consumer Protection Act 2019 was enacted. Under the new Act, the CCPA has been established to regulate matters relating to the violation of the rights of consumers, unfair trade practices and false or
Consumer protection regulator CCPA on Monday said it is probing 20 IAS coaching centres for alleged misleading advertisements and unfair trade practices of using toppers and successful candidates' names and pictures to influence prospective aspirants. Briefing media, Central Consumer Protection Authority (CCPA) Chairperson Nidhi Khare said out of 20 institutes, a penalty of Rs 1 lakh each has also been imposed on four centres -- Rau's IAS Study Circle, Chahal Academy, IQRA IAS and IAS Baba. Notices have been issued to Vajirao & Reddy Institute, Chahal Academy, Khan Study Group IAS, APTI Plus, Analog IAS, Shankar IAS, Sriram's IAS, BYJU's IAS, Unacademy, NEXT IAS, Drishti IAS, IQRA IAS, Vision IAS, IAS Baba, Yojana IAS, Plutus IAS, ALS IAS, Rau's IAS Study Circle and Dhishti IAS, she added. "The notices have been issued in the last one-and-half years for deliberately concealing important information about successful students. We have imposed a penalty on four centres, while other ..
Consumer protection regulator CCPA has imposed penalties on Rau's IAS Study Circle and Seekers Education for publishing misleading advertisements, according to a statement by CCPA on Monday. The Central Consumer Protection Authority (CCPA) authority also stated that the number of bookings cancelled and pending refund amount due to Covid-19 pandemic on three travel portals Yatra, HappyEasyGo and Easymytrip have reduced after CCPA took action against them. The CCPA has passed an order against Tekshiv Systems for selling pressure cookers under the Quba brand on e-commerce platforms without the quality mark, the statement said, adding that the company has been directed to pay a penalty of Rs 1,00,000 for selling sub-standard products to consumers. The Authority said that Rau's IAS Study Circle has been directed to pay a penalty of Rs 1,00,000 for publishing misleading advertisement. Seekers Education, the CCPA said has been directed to pay a penalty of Rs 50,000 for publishing a ...