As per Croma's 'Unboxed Summer 2022' report, sales of refrigerators have shot up more than 100 per cent over 2021, while those of air conditioners (ACs) jumped by three times
To boost revenue and pare costs, Croma will work with other Tata cos like Tanishq, Starbucks, Westside to set up individual stores in common premises. It also plans to raise count of franchisee stores
For Croma, the objective has been to use online channels to lure the customer offline where there is a greater chance of cross-selling products or nudging consumers into a premium buy