Flight Complaints

Air India has received feedback on the new cabin crew uniforms, including about fabric issues, and will soon start their production for all the cabin crew after taking into consideration the inputs, according to people in the know. In December, the Tata Group-owned airline unveiled the new uniforms, designed by Manish Malhotra, for its cabin and cockpit crew. Initially, the uniforms were introduced with much fanfare for crew members of the carrier's A350 aircraft. When contacted, an Air India spokesperson on Monday said production programme for the uniforms for all its cabin crew members will start in about a week's time. Two persons in the know said there are some issues with the fabric used for the new uniforms, including that colour was fading fast. Another person said the feedback on the uniforms will be taken into consideration before starting production for all crew members. "Air India can confirm that the uniform sizing and production programme for our over 8,000-strong ca

Several passengers complained of delayed arrival of flights at Delhi airport

An IndiGo passenger found a worm in a sandwich served onboard a flight from the national capital to Mumbai, and a video was shared on social media, following which the airline apologised and said the matter is under thorough examination. The incident happened onboard flight 6E 6107 from Delhi to Mumbai on Friday. The woman passenger Kushboo Gupta shared on Instagram a short video of the worm in the sandwich onboard the flight. When contacted for comments on the video, an airline spokesperson said the airline is aware of the concern raised by one of its customers regarding the experience on flight 6E 6107 from Delhi to Mumbai. "Upon investigation, our crew had immediately ceased the service of the specific sandwich in question. The matter is currently under thorough examination, and we are working closely with our caterer to ensure appropriate corrective measures are taken. We sincerely apologise for any inconvenience caused to the passenger," the spokesperson said in a statement on

India on Saturday said it was working with the French government for an early resolution of the situation after a Nicaragua-bound flight carrying 303 people, mostly Indians, was detained by French authorities during a technical halt at an airport near Paris over suspected "human trafficking". The plane that took off from Dubai in the United Arab Emirates carrying 303 Indian passengers, including many minors, was grounded at the Chalons-Vatry airport in Marne on Thursday. "French authorities informed us of a plane w/ 303 people, mostly Indian origin, from Dubai to Nicaragua detained on a technical halt at a French airport," the Indian mission said in a post on 'X'. "The embassy team has reached & obtained consular access. We are investigating the situation, also ensuring the well-being of passengers," the mission said on Friday. On Saturday, the Indian embassy said it was continuing to work with the French government for the welfare of the Indians currently at the Varty airport and

The airline has approximately 4,200 employees, and it reported total revenue from operations at Rs 4,183 crore in the financial year 2021-22

The grievances are taken up with the airlines concerned. If the complainant is not satisfied he/she can file an appeal

To add more seats, Cebu Air is moving the plane's bathrooms

It will enable aggrieved fliers to file their complaints directly on the portal as well as check the status