Food Service Operators

National Restaurant Association of India (NRAI) on Wednesday asked the government to grant industry status to the food services sector while seeking an equitable and fair e-commerce policy to provide a level-playing field to protect restaurants, delivery partners and consumers from potentially exploitative practices of platforms. In its pre-Budget recommendations, National Restaurant Association of India (NRAI) said restaurants should be allowed to operate for longer hours, and also sought targeted subsidy schemes and access to debt financing for SMEs. NRAI said the industry is expected to reach Rs 7,76,511 crore and grow at an 8.1 per cent CAGR by 2028, making it the third-largest food services market globally. "Given the size (and) immense contribution of the food services industry to the country's economy, it should be accorded an industry status," NRAI said in a statement. Industry status helps in getting lower utility tariffs, reduced property taxes, easier access to finance,

Zomato's share price dropped after Jefferies, a financial services firm based in New York, downgraded the stock to 'Hold'

The company continues to outperform its peers even in a soft demand environment and analysts believe it will maintain its sales momentum even in the second half of FY25

Food and grocery delivery platform Swiggy on Thursday announced the launch of a new feature on its partner app to connect restaurants with staffing experts as part of a new recruitment support initiative. Swiggy has teamed up with staff hiring experts like Apna, WorkIndia, Kaam, and Shiftz to help restaurants connect with qualified candidates across various roles. "As the food services industry expands at an unprecedented rate, maintaining an efficient and skilled workforce has become crucial for restaurants to ensure quality service," the company stated. "This rapid growth has intensified competition within the talent market. Further, the attrition rate in the industry has also been high, posing significant recruitment challenges for restaurant owners and managers," it said. To address these challenges, Swiggy has teamed up with leading staff hiring experts to help restaurants connect with qualified candidates across various roles, including cooks/chefs, kitchen helpers, and servi

The Consumer Affairs Ministry on Friday said it has asked the food safety regulator FSSAI to investigate the composition of Nestle's Cerelac baby cereals sold in India, amid a global report that claimed the company was adding higher sugar content in the product. According to findings by Swiss NGO, Public Eye and International Baby Food Action Network (IBFAN), Nestle sold baby products with higher sugar content in less developed South Asian countries including India, Africa and Latin American nations as compared to markets in Europe. "We have written to the FSSAI to take cognizance of the report on Nestle's baby product," Consumer Affairs Secretary and Central Consumer Protection Authority (CCPA) chief Nidhi Khare told PTI. In the letter written to FSSAI, Khare said it has come to the notice of the Department of Consumer Affairs through various news articles regarding the practices of Nestle company in India, particularly concerning the composition of the Nestle Cerelac cereals. As

The company reported a loss of Rs 347 crore during the corresponding period last year. The results were also ahead of analyst expectations on both revenue and net profit fronts

Biryani remains the most-ordered dish on delivery platform Swiggy, during the cricketing extravaganza, which came to a close in the wee hours of Tuesday

The FSSAI has suspended the licenses of 16 food business operators for not complying with the regulator's latest norms

Jubilant Food Works (JFL) would have Golden Harvest's 49 per cent stake in the JV, making JGHL a wholly-owned subsidiary, the company said in a regulatory filing

Food safety watchdog FSSAI has suspended the licences of 15 food business operators in Kerala as they failed to comply with the requisite mandatory safety audits despite repeated reminders. To strengthen the food safety surveillance system, the Food Safety and Standards Authority of India (FSSAI) has directed carrying out of audits of Food Business Operators (FBOs) through private auditing agencies. In a statement on Tuesday, the regulator said that even after repeated intimation and issuance of improvement notices twice, the 15 FBOs belonging to the Kerala region have not conducted any third-party food safety audits. "Non-compliance of mandatory audits by above FBOs in high risk food business operations has been viewed seriously and their FSSAI licence has been suspended with effect from September 13 fore-noon by Central Designated Officer, Kerala & Lakshadweep in accordance with section 32 (2) of Food Safety and Standards Act, 2006 rules and regulations made thereunder," the ...

While restaurants are trying to confirm the rise in commissions, they feel they might have to stop using these services altogether if there is an increase.

Owners say the cost of deep discounting by Zomato, Swiggy falls on them

Food aggregators, partners must work out an equitable solution

Sector experts said lower consumer sentiment, faster roll-out of stores and competition from online food aggregators such as Swiggy and Zomato was taking a toll on the business