Greater Digitisation

Though the functions of a branch may have not changed in years, their focus has shifted from transaction to customer retention

The WGC expects that with gold-loan NBFCs expanding their branch networks and making greater use of technology, the organised gold-loan market could reach Rs 4.62 trillion ($62.8 billion) in 2021-22

Speaking at Singapore Fintech Festival, Jaitley said the ongoing process of digitisation was a result of Aaadhar scheme coupled with financial inclusion