Haptik

With the use of ChatGPT, the conversations that bots have with customers will become more natural, conversational, and sympathetic

Haptik's customer base include Dream 11, Oyo Room, Lenskart, Ola cab, Pepperfy, Upstox, Havells, Ceat, Eureka Forbes etc.

The strategy includes spending over $1.6 billion on buying stakes in 24 tech firms across the US, UK, and India

Times Internet owned start-up firm Haptik plans to go public in next 4-6 years after scaling a revenue to over Rs 300 crore. "Our entire work is done out of India, founders are Indians but we are incorporated in the US from day one for various reasons. In future, we want to go public and build up momentum for the same," Haptik CEO Aakrit Vaish told PTI. The company runs a personal assistant mobile application that helps its user book a cab, recharge mobile phone, find out nearby ATMs, bus stop, petrol pump, chemist etc by click of a button using artificial intelligence technology and partially human interface. The company gets commission for each transaction facilitated by its Haptik application. Talking about time-frame for listing, Vaish said the company will start working on it once it crosses revenue of over Rs 300 crore. "Actual expected time period for a technology company to go public is 7-9 years. It will be same for us. We are already 3-year-old now. We are now on an ...

The company will use the funds for product development, improving artificial intelligence capabilities and business operations