Ola

The restructuring looks to enhance operational efficiency and improve profit margins as the company works towards achieving profitability

With a market share of 30 per cent, the company said it continues to dominate the EV 2W segment in India

The Central Consumer Protection Authority (CCPA) has directed ride-hailing platform Ola to implement consumer-friendly changes, including offering refund options and providing receipts for auto rides, the regulator said on Sunday. The CCPA, led by Chief Commissioner Nidhi Khare, observed that Ola's no-questions-asked refund policy only provided coupon codes for future rides, without giving consumers a choice for bank account refunds. "This (practice) violates consumer rights," the CCPA said in a statement. "The no-question-asked refund policy cannot mean that the company incentivises people to simply use this facility for taking another ride." The regulator also mandated Ola to issue bills or invoices for all auto rides booked through its platform, citing the absence of such documentation as an "unfair trade practice" under the Consumer Protection Act, 2019. Following the CCPA's intervention, Ola has implemented several changes, including displaying contact details of grievance an

Kunal Kamra's fresh remarks come after a previous exchange in which he urged Aggarwal to share a detailed plan on how Ola intends to fix its customer service issues

The business head of Bhavish Aggarwal-founded artificial intelligence startup Krutrim AI, Ravi Jain, has quit, according to sources. Jain exited the company after putting in around three years, marking another high-profile exit from the Bengaluru-headquartered group this year. When contacted, the company declined to comment on the matter. Ola Krutrim is an AI startup, which has formed a series of strategic partnerships with global majors like Arm and Untether AI for the development of CPU and AI chips, platforms, and systems. In January 2024, Krutrim raised USD 50 million at a valuation of USD 1 billion in a funding round led by Matrix Partners. This made Krutrim the first artificial intelligence unicorn from India. Ola has seen several high-profile exits this year. Ola Cabs chief executive Hemant Bakshi left within three months of his appointment. In May, the chief financial officer of Ola Cabs and Ola Financial Services (Ola Mobility) Karthik Gupta, stepped down.

Won't impact operations or finance, says company after founder's social media spat with stand-up comedian

The exchange between the two began when comedian Kunal Kamra posted a picture of Ola Electric scooters gathering dust outside a dealership, apparently awaiting service

A war of words broke out between Ola founder Bhavish Agarwal and stand-up comedian Kunal Kamra on Sunday on social media platform X over the after sales and service quality of the company's electric scooters. It started when Kamra responded to a post on X by Agarwal, who posted a photo of Ola's gigafactory, by putting a picture of several Ola Electric scooters parked together seemingly waiting for servicing. "Do Indian consumers have a voice? Do they deserve this? Two wheelers are many daily wage workers lifeline ...," Kamra wrote along with the photo. He tagged Union Road Transport and Highways minister Nitin Gadkari, asking: "Is this how Indians will get to using EV's?" The comedian also tagged the official handle of Department of Consumer Affairs, Government of India @jagograhakjago, seeking an answer saying "any word?" Kamra further wrote, "Anyone who has an issue with OLA electric leave your story below tagging all...". To this Agarwal responded, "Since you care so much ...

The Karnataka High Court has stayed a single judge verdict, which had classified the relationship between ANI Technologies Private Limited (Ola) and its drivers as that of employer-employee. The original ruling required Ola to address complaints of sexual harassment involving its drivers. The interim order that stayed the original judgment was passed by a vacation bench consisting of Justice S R Krishna Kumar and Justice M G Uma, following an appeal by Ola against the earlier judgment dated September 30. In the original order, the single judge had directed Ola and its Internal Complaints Committee (ICC) to pay a compensation of Rs 5 lakh, along with Rs 50,000 in legal costs, to a woman who had filed a complaint of sexual harassment against an Ola driver. The court criticized Ola and its ICC for failing to take appropriate action, citing deliberate negligence. The single judge had ruled that Ola's refusal to act on the complaint based on the claim that drivers are not employees unde

The incident comes amid growing public ire over servicing at Ola Electric, India's no.1 e-scooter maker

Ola Founder Bhavish Aggarwal has called out "unique irony" of India having its design imprint on every chip in the world, yet no chip of its own, and said while his announcement on first AI chip for India is a "moonshot", the company is fully confident of delivering on the promise. In an interaction with PTI editors at the agency's headquarters here, Aggarwal talked at length on his vision behind the bold and ambitious project, and explained why building a chip from scratch is a "risky endeavour". And why he is convinced that Ola Group and AI venture Krutrim can pull off the "moonshot". Aggarwal said the company would not be setting up a fab for its AI chip. Instead, it plans to work with global foundries, say, in Taiwan, Korea or even the American ecosystem. Conversations are on but not yet finalised, the Ola top boss said, adding, "hopefully somebody puts up a cutting-edge fab in India, and we will be happy to use it." A vocal advocate of India's digital sovereignty, Aggarwal is

Ola Co-Founder Bhavish Aggarwal has rejected claims of copying MapmyIndia, saying the map company was attempting to ride on Ola Electric's listing coattails. The Chairman and Managing Director of Ola brand owner ANI Technologies told PTI that the company has sent legal notice to MapmyIndia but hasn't received any reply from them. "Empty vessels make more sound. These people woke up suddenly someday. Ola Electric is not even in the maps business. In the run-up to Ola electric IPO they just wanted to ride on its coattails. We have also given them legal notice, their reply has not come till date," Aggarwal said. Ola Electric got listed on the bourses on August 9. The company raised Rs 5,500 crore from its initial public offering. MapmyIndia had sent them notice on July 23-- three days before the red-herring prospectus was filed by Ola Electric. Homegrown digital navigation firm MapmyIndia has questioned claims of Ola parent ANI Technologies on developing a navigational map of India a

The strike, spearheaded by auto and taxi driver unions, has wreaked havoc on the Delhi-NCR's transport network

The Bengaluru-headquartered electric vehicle manufacturer was awarded 20 Gigawatt hours (GWh) out of the 50 GWh allocated under the PLI scheme

Bhavish Aggarwal also announced the relaunch of Ola Share - the ride sharing service, which will start today in Bangalore and soon expand to other cities

The company, which made its trading debut last week, said its loss widened to Rs 347 crore ($41.4 million) in the April-June quarter from Rs 267 crore

Homegrown digital navigation firm MapmyIndia has questioned claims of Ola-parent ANI Technologies on developing a navigational map of India and called the announcement a "gimmick". In the first interview with PTI after sending a legal notice to Ola Electric, MapmyIndia CEO and Executive Director Rohan Verma questioned Ola's claim that the map has been supplied by a startup Geospoc Pvt Ltd, which was acquired and became a subsidiary of ANI Technologies, based on its financial records as developing a digital navigational map of large country like India requires huge investments and expertise. Verma denied any risk to the company's business due to Ola Maps as its quality is not good. "We don't see a business risk, because we don't see a good product coming from there. People are complaining left, right and centre, about their (Ola) updated cab app, their updated electric vehicle app, that their maps are pathetic and causing users problems. Everybody knows that these are more ...

75% of Ola's maiden issue is reserved for qualified institutional buyer

Investors include SBI MF, Templeton, Amundi, Goldman Sachs

Google recently announced price cut on its Maps platform for developer, applicable from August 1, just weeks after Ola's Bhavish Aggarwal openly nudged Indian developers to shun Google Maps