Ola Electric Vehicles

Marks 4x increase with 3,200 new outlets joining 800 existing stores

Currently, Ola operates around 800 stores and with the new additions, the number of outlets, which will also function as service centres, will reach 4,000

Electric scooter registrations for the first time crossed the 1 million mark in a year in CY 2024 and stood at 1.03 million at the end of November

Shares of the company ended at Rs 88.2, extending its two-day advance to 27 per cent. Initiating coverage on the stock, Citi set a target price of Rs 90

Paras Defence, Ravindra Energy, Zaggle Prepaid Ocean Services, Oriental Rail Infrastructure, Puravankara and Veritas (India) from the BSE Smallcap index have locked in upper circuit.

Ola Electric has launched its new range of scooters Gig and S1 Z. Deliveries for the Ola Gig and Ola S1 Z series are scheduled to begin in April and May of 2025 respectively

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The aim is to remove redundant roles, improve efficiency, increase margin and attain profitability, according to the sources

The National Consumer Helpline has reportedly received over 10,000 complaints against Ole Electric regarding product quality and after-sales service in the past year

Last month, the Central Consumer Protection Authority sent Ola Electric seeking an explanation after the consumer rights agency received an unusually high 10,000 complaints

The firm's consolidated loss narrowed to Rs 495 crore compared with Rs 524 crore in last quarter

The Bengaluru-based company said its consolidated loss narrowed to Rs 495 crore ($58.7 million) in the July-September quarter from Rs 524 crore a year earlieR

Ola Electric Mobility Ltd on Friday reported a 74 per cent rise in vehicle registrations at 41,605 units in October 2024 as compared to the same month last year. The company sold over 50,000 units in October 2024, Ola Electric said in a statement. The registration numbers are as per Vahan data, it added. "The festive season has been really strong for us on the back of our expansive portfolio, uptick in consumer demand, and the strengthening of our sales network across India. We have witnessed an increase in EV adoption especially in Tier 2 and 3 markets and we are confident that this positive growth will cascade in the coming months as well," a spokesperson of Ola Electric Mobility Ltd said. The company said it has started a campaign to double its company-owned service network to 1,000 centres by December 2024. Also, as part of the network partner programme, it will onboard 10,000 partners across sales and service by the end of 2025.

India's biggest e-scooter maker Ola Electric has ramped up capacity at its service centres across the country by over 30 per cent to transform its service and elevate the after-sales experience of customers, sources said. The Softbank Group-backed firm, which commands nearly a third of the market share in India's e-scooter market, has added more than 50 service centres and has hired over 500 service technicians across new and existing service centres to streamline operations and clear all backlogs. The company reportedly has also onboarded Ernst & Young for service transformation, strategy, and optimisation of overall service processes. The development comes in the backdrop of some centres reporting backlogs as demand outstripped their workforce. A senior company executive, who requested not to be named, said, "The company has added over 50 centres to its service network and has onboarded more than 500 service technicians across new and existing centres across the country". "The .

Kamra recently posted on X (formerly Twitter) that he already feels like an "Ola employee" due to the influx of customer complaints tagging him

Ola Electric came under scrutiny by the Department of Consumer Affairs after customers complained about its EV after-sales service

Ola Electric's new Digital Twin Platform, built on Nvidia Omniverse, uses AI, simulations, and IoT to optimise manufacturing, speed up product development, and enhance operational efficiency

The rise in the Ola Electric share price came after the company, on Monday, announced that it has resolved approximately 99.1 per cent of the 10,644 complaints received from CCPA

The CCPA had issued a show-cause notice demanding an explanation for the handling of thousands of consumer complaints regarding service deficiencies, and providing 15 days to respond

Kunal Kamra's fresh remarks come after a previous exchange in which he urged Aggarwal to share a detailed plan on how Ola intends to fix its customer service issues