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Tata Consumer Products sees a huge opportunity in the coffee business in India and will focus on scaling up cafes under its joint venture Tata Starbucks, according to its MD & CEO Sunil D'souza. Tata Starbucks, a 50:50 JV between Tata Consumer Products Ltd (TCPL) and Starbucks Corporation which runs Starbucks cafes in India, plans to take the number to 1,000 cafes by FY2027-28. The JV has 457 stores across 70 cities as of the September quarter. TCPL also expects growth from its vending business Tata MyBistro', a relatively new entrant in the segment offering a variety of coffee, tea and other drinks mainly to institutional customers. "With Starbucks, we are very clear that the store profitability is not an issue. And as we get to scale, we know that we can generate profits out of it," D'souza told PTI. Though, now Starbucks with over 500 outlets has become the largest coffee chain in the country," though it is "significantly under-penetrated" in comparison to similar per capita ..
Starbucks Coffee Korea's new riverbank cafe at an observatory tower in South Korea's Gimpo city promises coffee aficionados a chance to gaze at normal village life in Gaepung county across border
Baristas complain about what they say are chronic understaffing and poor pay and benefits, and their inability to easily ban aggressive customers from Starbucks stores
Baristas complain about what they say are chronic understaffing and poor pay and benefits, and their inability to easily ban aggressive customers from Starbucks stores
The company's rewards program did not help improve customer traffic. As part of the turnaround plan, Niccol said the company aimed to change its marketing efforts
In his Tuesday letter, Niccol also reiterated his commitment to creating a "great work environment" at the stores, and added that the company "values" direct relations with workers
To Howard Schultz, the chaos he observed at a Starbucks in Chicago one recent morning summed up the troubles of the company he long led as chairman and CEO. Commuters tumbled off trains and into a Starbucks store to pick up the orders they had placed on their cellphones. Drinks weren't ready when the mobile app said they would be. Customers couldn't tell which beverage was theirs. Everyone shows up and all of a sudden we've got a mosh pit, Schultz said during a June episode of the podcast Acquired. That's not Starbucks. Fifty-three years after its founding, the Seattle coffee giant is unhappy with what it's become and trying to figure out how to meet customers' changing needs without losing its coffeehouse roots. To recapture what once made it special and turn around sagging sales Starbucks is turning to Brian Niccol, an experienced marketer who previously led Taco Bell and Chipotle. Niccol takes over as Starbucks' chairman and chief executive on Monday. With nearly 40,000 stor
The labor board last week upheld the results of the election, rejecting Amazon's claims that it was tainted by demonstrations held by workers and union organizers
The coffee penetration in the country is around 14-15 per cent, and at a cafe level, around 25 per cent for the affluent section
Brian Niccol's employment contract provides a corporate jet for his daily 1,600 km commute, requiring him to work from Starbucks' Seattle office at least three days a week
Incoming Starbucks CEO could make well in excess of $100 million in his first year with the company under an incentive-laden contract, and he will not be required to relocate from his home in California to Seattle, the home of the global coffee giant. Starbucks announced on Tuesday that Brian Niccol would become its chairman and CEO, taking over from Laxman Narasimhan, who stepped down abruptly after spending a little more than a year as the company's top executive. Niccol will become Starbucks' chairman and CEO on Sept 9. Niccol is among the mostly highly sought after corporate executives after establishing a track record of success in turning around companies that have hit a rough patch, including Taco Bell and, most recently, Chipotle. Niccol took the top job at the California chain in 2018 when Chipotle was being roiled by a series of foodborne illness outbreaks that had sickened more than 1,000 of its customers over several years. Revenue at Chipotle has nearly doubled since h
Starbucks is banking on that experience as he becomes the company's sixth CEO, replacing Laxman Narasimhan, who stepped down on Aug 13
The incoming CEO agreed to commute to the coffee chain's base and travel as needed to do his job
The abrupt removal of Indian-origin Starbucks CEO Laxman Narasimhan comes amid declining sales and mounting pressure from activist investors
Starbucks has posted two straight quarters of comparable sales declines, and its shares had fallen 20 per cent this year before the CEO change
Niccol replaces Laxman Narasimhan, who was tapped in 2022 from Lysol maker Reckitt to undertake a "reinvention" of the world's biggest coffee chain
Starbucks this year rolled out its Siren System plan, which included updating its equipment to increase the pace of service at its stores, as the company turns to discounts and promotions
The stakes are high for Starbucks, which has come under growing pressure from investors recently due to weaker sales in its two biggest markets - the United States and China