OpenAI CFO Friar says she trusts Elon Musk to prioritise national interest

Account creation has been suspended, and Friar didn't offer a specific timeline for when it would resume

OpenAI's Chief Financial Officer Sarah Friar played down on Tuesday public threats to the ChatGPT maker from Elon Musk, one of President-elect Donald Trump's closest advisors. 

Friar, in response to questions from Reuters Editor-in-Chief Alessandra Galloni during an interview at the Reuters NEXT conference in New York, said about Musk's threats: "We trust him...as a competitor, (he) will put first the national interest and compete appropriately." 

Musk, who co-founded OpenAI, has publicly opposed OpenAI's major corporate structure revamping to remove control of its nonprofit board. He now runs xAI, an OpenAI competitor, and has emerged as a close advisor in Trump's transition team.

Trump has chosen him, along with former Republican presidential candidate and entrepreneur Vivek Ramaswamy, to head a task force aimed at slashing government spending and regulations. 

Friar, who previously led social media firm Nextdoor and joined OpenAI six months ago as its first CFO, said the company has seen huge demand for its video generation tool Sora, which was released earlier this week. 

Account creation has been suspended since then, and Friar didn't offer a specific timeline for when it would resume. 

"Some of it is just we need capacity, but a lot of it is also we want to be measured...it's only available to a very small selection of people today, because we want to listen and learn," said Friar, adding the company is taking a different release approach for Sora from ChatGPT. 

"There are places where we will go a little slower to make sure that we are constantly moving safety first as well." Besides video generation, she said she also anticipates more AI agent products that can handle day-to-day tasks to be released in the new year, with foundation models gaining better reasoning capabilities. 

"I think we are going to see a lot of motion next year around agents, and I think people are going to be surprised at how fast this technology comes at us," she said. 

The fast-growing startup is also working on developing a new dynamic with its largest investor and tech partner, Microsoft.

"We think about it ... in terms of helping each other grow, but also recognizing that diversification is a good thing as well, in terms of growing the whole industry," Friar added. 

Despite the controversy over its governance restructuring and the recent exodus of executives, OpenAI continues to experience rapid expansion, she said. 

Friar said the company sees a "re-acceleration" in ChatGPT user growth, which surged to 300 million weekly active users from 200 million in August this year, attributing it to the launch of new reasoning models such as o1.