Hyundai, Royal Enfield improved the most in dealer satisfaction study: FADA

The overall dealer satisfaction index improved from 657 points last year to 719 points this year, the study noted

Royal Enfield in the two-wheeler market as well as Hyundai and Mahindra and Mahindra (M&M) in the mass four-wheeler market showed the most improvement in the dealer satisfaction study conducted this year, said Federation of Automobile Dealers Associations (FADA) on Friday.

More than 2,000 dealers participated in the study -- which was conducted by PremonAsia and FADA -- and gave points to auto companies on factors such as after-sales service, business viability and policy, sales and order planning, training, product, and marketing.

The overall dealer satisfaction index improved from 657 points last year to 719 points this year, the study