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DSM - the Dutch science-based company active in health, nutrition and materials – on July 29, 2015 selected Wipro Limited - the Bangalore-based information technology, consulting, and business process services company - as its strategic IT partner to provide workplace services.
Wipro will bring next generation workplace technology features such as predictive analytics, automation, self-help, self-heal, multi-channel support and user experience management to DSM through this multi-year strategic partnership. This technology deployment will help DSM optimise costs, while providing users (ie DSM's employees) with an Internet-centric and sustainable workplace, with smart systems which will enable a seamless user experience. The smart systems include predictive monitoring for faster service restoration, automation and preventive self-heal to minimise service disruptions, and round-the-clock support to enable stable operations. The green IT features of the project will improve the sustainability of this initiative.
Wipro has deployed its proprietary LiveWorkplace solution for this engagement. The solution enables a great computing experience for users, while ensuring data security - in line with DSM corporate requirements for information security - and enabling access to applications - anywhere, anytime and on a device of their choice.
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“With the selection of the LiveWorkplace services we are making a big step in our ambition level towards an internet centric architecture. We will move more and more data and applications to the cloud and therefore a lean workplace-infrastructure is a crucial building block. The LiveWorkplace of Wipro delivers these capabilities',” said Arie van der Hoek, senior director IT shared services, DSM.
N S Bala, chief executive, manufacturing & hi-tech industry SBU, Wipro Limited, added, "We are delighted to have been chosen as the strategic Workplace Service provider for DSM. This engagement will allow us to enable advanced end user computing capabilities at DSM. The relationship between DSM and Wipro is anchored by the synergy of our core corporate values and we look forward to partnering with DSM towards supporting its growth objectives.”
