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A Mine Of Information & #8212; And A Yawn

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BUSINESS STANDARD

Optimal Database Marketing

Strategy, Development, and Data Mining

Ronald G Drozdenko & Perry D Drake

Sage Publications

$54.95

Every organisation generates databases of customers, prospects, vendors, employees. But these are rarely captured. When they are, most organsations have little clue about what they should do with them. Though marketing heads believe

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First Published: Jun 21 2002 | 12:00 AM IST

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