When Michael Jansen came to India to study architecture as a Fulbright scholar in 1994, little did he know he would be setting up a hugely successful BPO in the country. |
Ananta-Satellier LLC, established in 2001, is a leading offshore CAD documentation service provider with 14 out of the top 30 international architecture, interior and engineering firms in the United States, Europe and Asia as its clients. |
In an interview with Nanditta Chibber, Jansen spoke about Ananta-Satellier's growth as a remote studio management firm in India. |
How did you hit upon the idea of a captive BPO for architecture, interiors and engineering? |
In 1999, in India, an interior designing firm in the United States appointed me to assist them to produce technical documentation for their project. |
The work was completed in half the time. I hired a couple of more people and expanded.Starting off with one client, we went on to work with multiple clients that worked out brilliantly for us. |
Initially, we were treated with suspicion, but the quality of our work spoke for us and we started getting high-end projects. |
What services does Ananta-Satellier provide? |
Firstly, and repeatedly, we are not a drafting services firm. Our job is to create design development drawings, presentation tools and construction documentation. |
We are actively involved in interior designing interpretation projects. Our services span the full range of architecture, engineering and presentation drawing responsibilities. |
It also offers customised presentation services, including the preparation of concept drawings, 3D computer perspective renderings and animated video walkthroughs. |
We use cutting-edge technology like BIM (Building Information Modelling) "" the latest in television drafting software that generates all drawings in 3D format and incorporates critical real-world data. |
What kind of projects do you have in hand? |
We are doing skyscrapers, luxury hotels and resorts, high-end condominiums, commercial banks and centres, residential development, departmental stores, shopping malls, hospitals and so on. |
Some of our projects are the MGM Casino in Las Vegas, a luxury condominium tower for Donald Trump, a 75-storey skyscraper in Korea, an observatory in the middle of a volcano crater in Arizona, Victoria Secret's chain of lingerie stores, a mosque in Kuwait and are servicing one of the architecture firms working on rebuilding the World Trade Center in New York. |
How have you performed financially? |
We have been growing at 50 per cent annually, and have projected a 75 per cent growth for each of the next five years. I do not want to share the company's worth, else there will be lots of sharks out there trying to buy us. |
We're a 100 per cent export services firm, but plan to have local projects in India under a different banner. |
Why did you choose India for your venture? |
Partly because I happened to stay here,and also because of the massive English-speaking talent pool. There is a growing comfort level in the United States with Indian professionals. India will always be our global headquarters. |
What about future plans? |
In terms of expanding our team, we plan to have 500 people in India in the next 2-3 years and 1,200 across the globe in the next five years. I have created a dream team of the best in the industry because of the best world clients hiring us. |
Secondly, we plan to acquire firms across the globe and include them in our system. Right now, we are heading towards China. Also, we will have joint ventures for our Indian projects. |
The design services and implementation industry is $850 billion worldwide, of which only a small portion is outsourced. The more time we spend with our clients, the more flexibility we gain, so we always look at premium projects. |