Tata Motors will roll-out its fourth nationwide mega service camp for its passenger vehicle customers from March 8 to 14. This free comprehensive vehicle health check-up camp will be organised across all Tata Motors dealerships and authorised service centres (TASC’s) across India.
Celebrating International Women’s’ day, Tata Motors will also offer a special discount of 20% on the Road Side assistance (RSA) policy, to all women customers on March 8.
In continuation of its commitment to provide best-in-class services, Tata Motors has syndicated with multiple suppliers to offer discount up to 10% on oils and lubricants along with various value added services and genuine accessories.
These will be accompanied with discounts of up to 20% on Tata Motors original parts and labour charges and other special offers such as a discount of Rs699 on Value Care (Gold AMC), and up to Rs1,000 off on new batteries.
Customers will also be given attractive insurance renewal offers and discounts on RSA policy and Extended Warranty purchase. Through this service camp, customers can also avail of free top wash and free comprehensive vehicle health check-up.
“We aim to provide consistent quality service backed by new technologies to ensure our customers have a pleasant after sales experience at all our touch points,” said Dinesh Bhasin, head, customer support, passenger vehicle business unit, Tata Motors. “In 2015, we jumped to third rank in the JD Power CSI Index and this is testament to our commitment. We have serviced over 1 lakh customers at every Service Camp and the response has been phenomenon. With initiatives like the Mega Service Camp, we look forward to offer our customers an enhanced service experience at a convenient location with attractive offers. We aim to turn our satisfied customer into brand custodians.”
In the previous three camps, the company extended services to over 3.4 lakh customers. Leveraging on the expansive network, Tata Motors will continue to provide contemporary customer experience across its dealerships and create more opportunities to service customers. The fourth edition of Mega Service Camp aims to yield a relationship with customers based on positive experience.
Source : BS Motoring
