FOUR FOCUS AREAS: Safety, consolidation, passenger amenities, fiscal discipline
PASSENGER FARE: After fare revision last January, no increase in base fares but reservation fee and supplementary charge for all classes except second and sleeper have been increased. Tatkal charges have been increased by Rs 15-100 for all classes except reserved second class. Besides, there has been 50 per cent increase in clerkage charge for wait list and reservation against cancellation tickets. In case of confirmed tickets, the cancellation charge has been increased by Rs 10-50 (Click on graphic)