Business Standard

Aditya Birla Minacs BPO closes centre in Canada

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BS Reporter Mumbai

"Consolidating the Saskatoon site was an extremely difficult decision for Minacs to make and is not reflection of our employees or the quality service that they have been providing for the last three years. The Minacs Saskatoon site is no longer sustainable because of the escalating costs of operating in western Canada," said Minacs' Executive Vice-President, Corporate Development, Jeff Williams, in a press statement.

 

Earlier, in an interview with Business Standard, Dev Bhattacharya, Managing Director, Aditya Birla Minacs Worldwide had said: "We do sees 50-60 per cent of work being offshored to India and other centres. But a lot of customer facing, on-site operations and other such functions will continue to be in Canada. It will only be the support kind of work will be moved to India."

The company is currently looking at opening up in geographies such as Latin America, Eastern Europe, and the United States. As for the Asia Pacific region, Minacs opened a centre in Baroda, India, earlier this year, and is considering opening up centres in other cities across India and adding another centre in the Philippines.

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First Published: Jun 19 2008 | 7:30 PM IST

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