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Outsourcing services firm Aegis is looking at acquisitions in South America and Asia to enhance offerings and expand skills portfolio.
A wholly-owned subsidiary of the $39 billion Essar Group, Ageis is also looking at expanding presence in Europe.
"At this point, we are looking at whether it could be a geography in Asia or it could be near-shore to the US, but if there is something which is valuable there we could look at it," Aegis Ltd Global Chief Executive Officer Sandip Sen told PTI when asked about the firm's acquisition plans.
On the type of acquisition he is looking at, Sen said: "We do not have anything specific in mind, but we are open to what we call right kind of acquisitions. These are not very large acquisitions, but in our terminology is called tuck-ins.
"If there is a particular skill set we need or if there is a particular geography which is very important, that we don't have. We are certainly are willing to look at it and we are evaluating it."
Aegis has done 18 acquisitions in the past, but the firm has not done any new ones in the past two years.
The firm is understood to be scouting for suitable 'tuck-ins' in South America, South Central America and Asia.
Aegis, which has only one centre in Europe in the UK, is also considering expanding its presence in the region. It has a delivery centre in Manchester, which has a headcount of about 400 people. It is also planning to expand operations there, increasing employee strength to 1,000.
Aegis has presence in 56 locations across 13 countries with more than 55,000 employees, of which around 20,000 are based in India.
The firm, which is a private entity, has revenues of over $1 billion of which 80% comes from BPO business, while, the remaining comes from its technology business.
Aegis manages over a billion customer interactions every year for over 300 clients across verticals like BFSI, telecom, healthcare, travel & hospitality, consumer goods, retail and technology.
