Hardcastle Restaurants, the master franchise owner of McDonald’s in west and south India, posted a growth in revenue for the 12th consecutive quarter in June despite macro-level changes that had dragged its bottom line into the red a year ago. While consumer sentiment has improved in the past few quarters, its Managing Director Smita Jatia tells Arnab Dutta that the firm is prepared to battle higher inflation and face anti-profiteering authorities. Edited excerpts:
What are the factors that worked for Hardcastle in the past three years?
During the past 12 quarters, same-store sales have grown quarter over quarter. The time