Amazon has entered into a joint venture with the promoters of Patni Computers, pioneers in the IT services industry in India, to strengthen its customer service unit and build another large captive seller for its e-commerce platform in India.
Frontizo Business Services, the entity formed under the JV, which has been operational since June, has received Rs 196 crore in investments over two tranches. The JV is similar to the one Amazon has with Infosys founder Narayana Murthy’s Catamaran Ventures called Cloudtail.
Interestingly, Murthy used to be an employee of Patni Computers before he quit the firm to start Infosys.