Business process management (BPM) firm Genpact came out with its second quarter results on August 5, with revenue at $988 million, a rise of 10 per cent year-on-year (YoY) and 7 per cent in constant currency. The firm now expects full year revenue to rise 5.5-6.5 per cent on a constant currency basis, up from 5-6.5 per cent it expected earlier. Chief executive officer (CEO) ‘TIGER’ TYAGARAJAN talks to Neha Alawadhi about the way forward for the industry, impact