Apollo will be stronger, more consumer-centric post Covid: Suneeta Reddy

In a Q&A, the MD of Apollo Hospitals on how her company is strengthening its chains in order to come closer to the consumer

Apollo Hospitals has said the pandemic solidified its belief that physical beds form the base of the pyramid for healthcare delivery and will have to be enhanced with multiple additional platforms to serve patients. Suneeta Reddy, managing director, Apollo Hospitals Group spoke to T E Narasimhan on how the chain is strengthening its formats in order to come closer to the consumer.  Excerpts:

How has the pandemic changed the healthcare system model and what impact has it had on Apollo? 

Post-Covid, we will emerge stronger with a business model that fully aligns with the future and with the aspirations of