Kiran Karnik, president of the National Association of Software and Service Companies (Nasscom), expressed confidence here today that the backlash against business process outsourcing (BPO) in the US, the UK and elsewhere on the Continent was a temporary blip on the BPO horizon and that this would change once the economies of these countries picked up.
Karnik said that the apex IT association had done several things to address the problem. It was in dialogue with the Indian government; it had written to the governor of New Jersey in the US on the US state
