Business travel likely to shrink further in near-term: MakeMyTrip CEO

In a Q&A, MakeMyTrip's Group CEO Rajesh Magow and Group CTO Sanjay Mohan talk about challenges for the travel sector in the age of Omicron, business travel shrinking further in the near term

MakeMyTrip’s Group Chief Executive Officer Rajesh Magow and Group Chief Technology Officer Sanjay Mohan talk to Neha Alawadhi about the challenges for the travel sector in the age of Omicron, business travel shrinking further in the near term, and the role of technology (tech) in revolutionising travel and tourism. Edited excerpts:

What are the broad trends you’ve seen in 2021? What is likely to spill over into the next year?

Magow: There is growing preference for offbeat destinations. Also born out of the pandemic is that 100 per cent of the workforce is unlikely to return to office anytime soon.