Massive growth potential awaits call centres as IT-enabled services (ITES) from India is expected to account for 38 per cent of the global market by 2005, according to a KPMG report.
Call Centres Set To Ride Ites Boom: Kpmg
Don't miss the most important news and views of the day. Get them on our Telegram channel
First Published: Mar 05 2003 | 12:00 AM IST
