Coronavirus: E-commerce gets a boost as customers prefer to stay indoor

Firms like Flipkart, Amazon, Bigbasket witness 30% spike in orders as COVID-19 spreads

Though the spread of coronavirus (COVID-19) cases in India has had some impact on the ride-hailing and online food ordering segments, it has come as a boon for the e-commerce companies as more people prefer buying goods, especially grocery items, vegetables and other daily needs from online platforms.

According to industry insiders, e-commerce companies such as Flipkart, Amazon, Bigbasket, and Grofers have witnessed about 20-30 per cent spike in orders as customers are avoiding visiting crowded places like malls and supermarkets.

In such an environment, where an increasing number of people are also working from home, these firms are doubling down to