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Danske Bank, the largest bank in the Nordic Region of Europe has opened its first captive centre in India for IT services and support.
The Denmark-based lender through its wholly-owned subsidiary Danske IT and Support Services Center has invested $12 million (around Rs 76 crore) for the centre.
Located out of Bengaluru, the centre currently has a headcount of around 800 though it has a seating capacity for 1,200. The new facility will start functioning from August 1.
The Denmark-based lender through its wholly-owned subsidiary Danske IT and Support Services Center has invested $12 million (around Rs 76 crore) for the centre.
Located out of Bengaluru, the centre currently has a headcount of around 800 though it has a seating capacity for 1,200. The new facility will start functioning from August 1.
Business Standard reported about Danske’s plan to set up its own captive centre in November last year. Jim Ditmore, chief operating officer of Danske Bank, said this is the company’s first facility in Asia.
Danske Bank’s exposure to Indian IT outsourcing landscape dates back to 2006 when it roped in midsized IT services company ITC Infotech as its outsourcing partner. Over the years, Danske has grown to be the largest client for ITC Infotech. Ditmore said it expects ITC Infotech to continue to be its primary contracting vendor in India.
The new centre is said to be in line with Ditmore’s strategy to establish the company’s direct presence for technology back office operations in India. A former chief information officer for retail and commercial banking operations at Barclays, Ditmore joined Danske in March 2014 as the new COO and group head for IT and services.
When asked if the Greek turmoil has had any impact on Danske, Ditmore said the company has minimal exposure to the country and has no branches in Greece.
