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DGCA says IndiGo staff handled child boarding incident inappropriately

DGCA said it has issued a showcause notice to IndiGo after a fact-finding committee found the airline staff prima facie violated regulations in denying boarding to a specially-abled child

Photo: Bloomberg
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Photo: Bloomberg

BS Web TeamPTI New Delhi
Aviation regulator DGCA Monday said it has issued a showcause notice to IndiGo after a fact-finding committee found the airline staff prima facie violated regulations in denying boarding to a specially-abled child at the Ranchi airport on May 7.

The airline had on May 9 said the boy was denied boarding as he was "visibly in panic".

As the boy was prohibited from boarding the Ranchi-Hyderabad flight, his parents -- who were accompanying him -- also decided not to enter the plane.

The Directorate General of Civil Aviation had constituted a fact-finding committee to probe the matter.

"The committee has submitted its report," the
Topics : DGCA IndiGo

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