Two of the country’s biggest food service operators — Jubilant FoodWorks and Westlife Development — are taking contrasting positions when it comes to online food ordering platforms. While Jubilant, the master franchisee of Domino’s Pizza in the country, is opting to cut its presence on platforms such as Swiggy, Zomato and Foodpanda, Westlife, which runs McDonald’s stores in the south and west of India, is ramping its presence there.
The move, observed analysts, came as Jubilant increasingly viewed third-party platforms as a threat to its in-house delivery model. This, however, does not bother Westlife.
“Delivery is a big service promise