Tighter quality of service norms for telecom service providers on the cards

The government is preparing the ground for much tighter quality of service (QoS) norms for telecom service providers (TSPs).

It intends to improve telecom services at a time when the country is quickly adopting 5G technology.

The department of telecommunications (DoT) will soon send a consultation paper to the Telecom Regulatory Authority of India (TRAI) on the matter with a higher number of QoS parameters, officials said.

“Initial discussions on the issue have already been completed and the department will soon be sending a formal proposal to TRAI,” an official said.

The much-awaited updated norms will be announced via executive