Dunzo pulls out all stops to be No.1 in quick commerce; bets on automation

Automation, Reliance deal to help it expand faster

Dunzo, the hyper-local delivery platform, will soon be using robotics in its city warehouses to cut down the time taken for processing orders to just 30 seconds. The company’s aim is to get 90 per cent of its operations, including stringent quality checks, sorting, and packaging, done through automation.   

Dunzo is also experimenting with drones, having tested them for over 300 hours, to undertake last-mile delivery in just 5-6 minutes, instead of 10 minutes currently. In addition, the company is planning to set up 2,000-3,000 square feet of dark warehouses in every city it enters. The warehouses are to