Employees, particularly millennials, want to be part of an organisation whose purpose is aligned with their values and principles, Joe Hart tells Ritwik Sharma:
How do you seek to differentiate your services in leadership training in a digital world faced with increasing use of data analytics, automation, etc., including in the context of a developing nation like India?
Dale Carnegie programmes are about driving more effective relationships and ultimately, business is about human relationships. We differentiate ourselves by taking core human relations concepts and applying them to changing work dynamics, such as digital leadership. These technological changes don’t require new leadership models.