Arundhati Bhattacharya, chairperson and chief executive officer of Salesforce India, joined the top maker of cloud-based customer-relations software last April at a critical period. Just one week into this new role, Bhattacharya, who prior to Salesforce was the first woman chairperson at State Bank of India (SBI), saw the lockdown being imposed due to the Covid-19 pandemic. For the past 17 months, she has been working remotely from home and has stepped out only for three occasions, as she only decided to meet the customers.
“It's a totally paperless kind of situation, which is very different from the file pushing