Flipkart Big Billion Days sale off to a slow start

The app crashed shortly after midnight, when the sale began but is working currently

The Flipkart and Myntra Big Billion Days sale, which began today, got off to a bad start, as its app crashed at midnight. The online retailers expected a 10-fold rise in consumer traffic this sale season. However, the app seems to be struggling to cope up with the large number of users. 

Last year, during the Big Billion Day sale, Flipkart faced flak from its consumers for both technical glitches and price discrepancies. Keeping that in mind, the e-commerce company promised a hassle-free experience this year, expanding its delivery operations staffers to 16,000 and fulfillment centres from 13 to 17.

 

The Flipkart and Myntra Big Billion Days sale this year is an app-only sale, which means users need to download the app, to avail the discounts available to them. Sadly, the app crashing at the beginning of the sale itself didn't go down well with the consumers. Here are some tweets that testify to the hassle: 

Well that's an auspicious start #TheBigBillionDays pic.twitter.com/gy77ntWrRQ

— Kunal Dua (@duak) October 12, 2015

Took @Flipkart only a mere 13 minutes this time! Great! Cannot access my cart #bigbillioncrash #flipkart #crash #app pic.twitter.com/3Rv3Jee8MS

— Siddhant Kaushal (@sidk2811) October 12, 2015

amount of time and money @Flipkart spent in promoting their so called #BigBillionDays sale they shld atleast try that their app do not crash

— Sumit Uniyal (@TheMmaIndia) October 12, 2015

As expected both Flipkart n Myntra App crash due to traffic @Flipkart #bigbillionday @myntra pic.twitter.com/hnx9ac6gkq

— Anish (@anishtweets) October 12, 2015

#BigBillionDays Pay more to you Developers than to the ad agencies, App Crashed @Flipkart

— Sourav (@iamsourav007) October 12, 2015
 

Meanwhile, Flipkart also reached out to its users via a tweet, asking them to restart the app in case of issues.

#TheBigBillionDays sale is just getting started! Restart your app and start shopping!

— Flipkart (@Flipkart) October 12, 2015

The e-commerce giant Amazon India, which is also having it's festive sale during the same period, also faced some payment issues, according to some users. 

Tried 4 times 2 buy on @amazon Paymnt not gng thru... #AmazonGreatIndianFestiveSale Spend money on infra and not ads! pic.twitter.com/2FXG2fpWut

— Puneet Wadhwa (@IamPuneetWadhwa) October 13, 2015