Freshworks a conservative company, on verge of profitability, says CEO

It is something that was bound to happen with the intensity we have shown right from the start, says Girish Mathrubootham

Freshworks, formerly Freshdesk, a leader in customer engagement software, set up operations in 2010. The software-as-a-service (SaaS) provider is now a Unicorn after raising $100 million from investors co-led by Sequoia and Accel, with participation of CapitalG, Alphabet’s (Google’s) growth equity fund. In all, the company has raised $250 million in equity funding so far. In an interaction with Gireesh Babu, Freshworks co-founder and CEO Girish Mathrubootham, says that the company, at $1.5 billion in valuation, is on the verge of attaining profitability. Edited excerpts:

What are your initial thoughts on officially joining the Unicorn club?

It is something that