Freshworks valuation hits $3.5 bn after $150-mn Series-H fundraising

Customer engagement software firm Freshworks Inc has hit a valuation of $3.5 billion after receiving a Series-H funding of $150 million from its existing investors — Sequoia Capital, CapitalG, and Accel Partners. The financing, subject to customary closing conditions, including US antitrust regulatory clearance, is expected to close by year-end.
 
The company will use the capital for global expansion and to accelerate investment in its integrated software as a service (SaaS) platform. As part of this, Freshworks announced its Customer-for-Life Cloud, which establishes a common data platform across all of the company’s customer engagement products to unify important customer